Bentowise

Privacy Policy

Last updated: 20 January 2026

This Privacy Policy explains how [YOUR LEGAL ENTITY NAME] (“we,” “us,” “Company”) collects, uses, shares, and protects information in connection with Bentowise (the “Software”) and our website(s) and related services (collectively, the “Services”).

By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We collect the minimum information needed to deliver licensing and support.

A. Information you provide

  • Email address: used to deliver your license/activation key, purchase confirmation, and support communications.

B. Information collected from your device (if applicable)

  • Device information: device identifiers and/or system information used for license activation, device-based authorization, and anti-fraud/anti-abuse measures. This may include information such as hardware and operating system characteristics necessary to generate or verify a device-bound license.

C. Diagnostics and crash data (if enabled)

  • Crash logs and diagnostic data: information about errors, crashes, and performance (for example: app version, time of crash, error codes, and limited system context). We use this to identify bugs and improve stability.
    We do not intentionally collect the contents of your files through crash logs, but logs may sometimes include limited information provided by the operating system or runtime environment.

How We Use Information

We use collected information for the following purposes:

  • Activation and licensing: generating, delivering, validating, and managing device-based licenses and activations.
  • Fraud prevention and security: detecting and preventing abuse, unauthorized use, chargeback fraud, or attempts to bypass licensing controls.
  • Customer support: responding to inquiries and troubleshooting issues.
  • Product improvement: analyzing performance, crash reports, and usage patterns to improve features, reliability, and user experience.

Sharing and Third Parties

We may share information with third parties only as needed to operate the Services.

A. Payment processing (Stripe)

  • Payments are processed by Stripe. We do not store full payment card numbers on our systems. Stripe may process payment-related information according to its own privacy policy.

B. Analytics, diagnostics, and error monitoring

  • We may use third-party services such as Google Analytics (analytics) and Sentry (error/crash reporting), or similar tools, to help us understand product usage and improve reliability.

C. Third-party components and integrations

  • The Software or Services may include or integrate third-party components, SDKs, or services. The privacy practices of those third parties are governed by their own privacy policies and terms, and not by this Privacy Policy. We encourage you to review relevant third-party policies.

D. Legal and safety

  • We may disclose information if required to do so by law, legal process, or governmental request, or if we believe disclosure is necessary to protect rights, safety, and security, or to prevent fraud.

Data Retention

We retain personal information only as long as necessary to:

  • Provide licensing and support,
  • Maintain security and fraud prevention,
  • Comply with legal, tax, or accounting obligations,
  • Resolve disputes and enforce agreements.

Retention periods may vary depending on the type of data and the purpose for which it is processed.

Deletion Requests and Your Choices

You may request deletion of your personal information where applicable.

To request deletion, contact us at [[email protected]] from your purchase/registration email and include:

  • Your registered/purchase email address, and
  • Your order number / receipt ID.

We may need to retain certain information for legal, tax, fraud-prevention, or security purposes even after a deletion request, but we will delete or de-identify information where we are not required to keep it.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

International Transfers

If you access the Services from outside the country where we are based, your information may be processed and stored in countries with different data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date will reflect the latest version. Your continued use of the Services after changes become effective means you accept the updated policy.

Contact Us

If you have questions or requests regarding privacy, contact us at:
FizNex LLC
Email: [[email protected]]
Address: 1007 N Orange St. 4th Floor , 3175, Wilmington, DE 19801, USA